Dr. Francis Heylighen and Dr. Shima Beigi have published a new paper giving a comprehensive overview of the techno-social dilemma. Its abstract is as follows:
We define the Techno-Social Dilemma (TSD) as the growing prevalence of anxiety, depression, and despair in technologically advanced nations. It has taken epidemic proportions over the past decade in particular among young Americans, culminating in a mental health crisis. Its symptoms are a pervading sense of gloom and doom, meaninglessness, and pessimism about the survival of civilization. Some of its social consequences are suicides, deaths of despair, burnouts, distrust of institutions, populism, polarization, radicalization, and conspiracy theories. We briefly review proposed causes of the TSD: social media use, competitive pressure, complexity and information overload, loss of meaning and social connectedness, bad news bias, reduction of play, and an unnatural lifestyle. We analyze the TSD as a loss of our “sense of coherence” in the Information Age, meaning that people no longer experience life as comprehensible, manageable, and meaningful. The spectacular growth of ICT has made the world more volatile, uncertain, complex and ambiguous (VUCA), while increasing the pressure to consume, produce and distribute information. As explained by the SUCCENS criteria for meme virality, the most commonly encountered information erodes our sense of coherence by reducing complex developments to a barrage of disconnected, extreme, emotionally charged, and (typically) negative messages. We conclude by suggesting measures to contain the TSD: compensating the bad news bias by publicizing objective global improvements together with a positive narrative of further progress, while implementing rules of information hygiene and ethics to reduce the barrage of addictive, pressuring, and disconcerting messages.
The article can be accessed in full
here.